Shopify Merchant Operations.

As a staff product designer, I spent much of my time mentoring designers and building out greenpath work for the most active surface in the Shopify platform - the orders surface.

As a staff product designer, I spent much of my time mentoring designers and building out greenpath work for the most active surface in the Shopify platform - the orders surface.

As a staff product designer, I spent much of my time mentoring designers and building out greenpath work for the most active surface in the Shopify platform - the orders surface.

Scope

Feature Design, UX Management, Mentorship

Feature Design, UX Management, Mentorship

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Project

Shopify - Core Orders

Shopify - Core Orders

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Role

Staff Product Designer

Staff Product Designer

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Year

2023

2023

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Overview

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Overview

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Overview

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Merchants exist in complex worlds and experience planned / unplanned challenges & disruptions.

They interact with both physical and digital workflows. Working within the Core Orders space, I created a Designers notebook when I joined, to better understand the environment our merchants operated in.

I wanted to dig deep to understand how we might be able to build tools to help manage merchant complexity. How might we better decisions to harmonize their workflows?

Case Study available in person only.