HAVEN.

HAVEN was the design of a smart, adaptive HMI that not only monitors and controls home security but learns user behaviour, adapts to environmental context, and autonomously manages protection systems in real time.

HAVEN was the design of a smart, adaptive HMI that not only monitors and controls home security but learns user behaviour, adapts to environmental context, and autonomously manages protection systems in real time.

HAVEN was the design of a smart, adaptive HMI that not only monitors and controls home security but learns user behaviour, adapts to environmental context, and autonomously manages protection systems in real time.

Scope

Vision + Product Design + ID + Brand

Vision + Product Design + ID + Brand

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Project

Stealth Startup

Stealth Startup

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Role

Head of Design

Head of Design

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Year

2017-2018

2017-2018

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Overview

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Overview

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Overview

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A case study for a completely hands on startup project.

My involvement in this project was lead, and perform all design. I designed everything you see - Brand Identity, Industrial Design, Digital Product Design, Product Pitch - ultimately giving way to a new Product Vision.

Designing HAVEN - a Human Machine Interface for the Autonomous Home Platform - was both incredibly challenging and a joy. In this project I had to imagine how families could interact with a learning agent that “lived” at the threshold of their homes.  

How do you design with AI? What form should it take? How do you interact with it? How does it know you? How do you benefit from it?

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Problems & Challenges

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Problems & Challenges

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Problems & Challenges

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Designing HAVEN

Problem / Challenges

Why do we arm Home Alarms? Only to then forget passwords when we come home. Why do we pay so much, to get such little value? Is there a way to rethink the security space? What if we could upgrade a home’s outdated security panel with an at-edge AI-based platform to automate security?

A small stealth start-up had already begun to answer these questions. They were on the path to de-risk the technology stack, and to build out a proof of concept. This was a veteran group of product and technologists - they knew a thing or two about building for the unknown.

Now they needed a way of humanizing this technology through design. They needed a compelling product design to accompany their Autonomous Home Platform. Something to extend their vision and to share with investors.

I joined this stealth startup as a solo designer - as head of design - to deliver a speculative design for this next-generation product.

Actions

This product was ambitious, and the team was ready to take on an entirely new market. I put into play a series of design initiatives to understand the space, and to propose new outcomes.

Design Leadership

  1. Design Language + Design Systems

  2. Creative/Design Direction & Oversight

Design Innovation Program

  1. Discovery - Contextualize Problem

  2. Diverge - Ideate & Create

  3. Converge - Refine & Decide

  4. Visioning - Framing Innovation & IP

Product Design

  1. Design Research - Story Mapping

  2. Concept Design

  3. ID Concept Design

  4. IA + Wireframes + Interaction Design

Outcomes

Acting as a design studio of one, I worked closely with seasoned founders to conceptualize the Brand, ID, and both Physical and Digital Products. This was my first foray into understanding how to design with AI.

The following highlight the work I created through this engagement:

  • Product Brand - HAVEN

  • Communication System

  • Product Strategy + Feature Management

  • Marketing Message

  • VC Pitch Presentations

  • Industrial Design

  • Design Research

  • Conceptual ID Design

  • HAVEN Console + Brain ID

  • Conceptual Product Design

  • Product Scenario Design

  • Design Langage

  • Interaction Design

  • Product Innovation & Vision

Impact

The work I performed directly shaped the vision of the product and provided the startup with enough collateral to shop it for investment. My work contributed to getting the company and technology acquired.

The Stealth Startup was acquired by a KATERRA

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Vision

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Vision

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Vision

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HAVEN Product Vision

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Design

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Design

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Design

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The Design Story always begins with deep immersion into the space.

Here is the beginning of the design story. It always starts with deep immersion into the space, needs, opportunities, users and product goals. The following slides will paint the picture of the journey, and shed light on how this product was crafted.

This project illustrates the intentionality and effort that is needed to design for the near-future. It never saw the light of day but that is the risk one faces when bringing new visions to life. Often too early, never too late.

Signal

How do you create value in a project that has so many competing needs? Carefully prioritizing the essential activities that are core to the product, while planting seeds for future work. This requires identifying signals inherent in the technology, context, and usage scenarios.

Unfolding Complexity

Every project starts with Design Immersion. This is the time to ask questions, understand constraints, and organize around activities that become force multipliers - and create momentum for the project. How can the work you do now create value and empower others?